Privacy Policy

 Last updated: February 2026 

Overview 

Calm Coach (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Calm Coach mobile application and related services. Information We Collect 

Account Information 

When you create an account, we collect basic profile information provided through your authentication method (such as your name, email address, and profile picture). 

Child Profiles You may create profiles for your children including nicknames and age ranges. We do not collect children’s real names, contact information, or other personally identifiable information. 

Activity Logs When you log challenging moments, we store the scenario type, intensity level, time, and any notes you add. This data is private and only visible to you. 

Preferences We store your app preferences such as tone settings, routines, and notification preferences to personalize your experience. How We Use Your Information We use your information to: 

  • Provide and maintain the app’s core functionality
  • Generate personalized parenting tips and tools
  • Show insights and patterns from your activity logs
  • Remember your preferences and settings
  • Improve, optimize, and secure the app experience

 Data Storage & Security 

Your data is stored securely on protected servers. We use industry-standard security measures, including encryption during data transmission. Your activity logs and child profiles are private and are not sold or shared with third parties. 

Third-Party Services 

Authentication Services We use secure third-party authentication providers to manage account login. 

AI Services Some features (such as daily tips) are generated using AI technology. Your personal data is not used to train AI models.

Payment Processing 

Premium subscriptions are processed through Stripe, a trusted third-party payment provider. We do not store your credit card details. Stripe handles all payment information securely under their own privacy policy. We only receive confirmation of your subscription status. 

Children’s Privacy 

Calm Coach is designed for parents and caregivers, not for children to use directly. We do not knowingly collect personal information from children under the age of 13. Child profiles are limited to nicknames and age ranges only. 

Your Rights 

You have the right to: 

  • Access your personal data through the app
  • Edit or delete activity logs and child profiles
  • Request deletion of your account and all associated data
  • Request a copy or export of your data

Data Retention 

We retain your data for as long as your account remains active. If you delete your account, all associated data will be permanently removed within 30 days, unless a longer retention period is required by law.

Children’s Online Privacy Protection Act (COPPA) 

Calm Coach complies with the Children’s Online Privacy Protection Act (COPPA). The App is intended for parents and caregivers, not for children under 13 to use independently. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us and we will promptly delete it. 

California Privacy Rights (CCPA) If you are a California resident, you have the right to: 

  • Know what personal data we collect and how it is used
  • Request deletion of your personal data
  • Request access to the data we hold about you

Calm Coach does not sell personal data. To exercise your rights, contact us at support@calmcoach.com 

International Users & GDPR 

If you are located outside the United States, including the European Economic Area (EEA), you consent to the processing and storage of your data in the United States. Under GDPR, you have the right to: 

  • Access, correct, or delete your data
  • Restrict or object to processing
  • Request data portability

Requests can be submitted to support@calmcoach.com

Changes to This Policy 

We may update this Privacy Policy from time to time. Any significant changes will be communicated through the app or via email. Continued use of Calm Coach after updates constitutes acceptance of the revised policy. 

Contact Us 

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at: 

Email: support@calmcoach.com

Website: https://www.calmcoach.com